If your Smart 4K IPTV is showing a Connection Error, please update your Portal URL by following these steps:
Open the STB Emu app. Go to Settings → Profiles. Select Portal Settings. Open Portal URL. Remove the old Portal URL.
Enter the new Portal URL:
Save the changes.
Restart the STB Emu app.
Important: Some customers using Cogeco Internet may experience connection errors with the old Smart 4K Portal URL. Updating to the new Portal URL should resolve the issue.
Spice IPTV Customers, Please note that if the old Spice IPTV Portal is not working, try this new Portal URL, edit the old Spice portal URL and replace it with this one. http://turbo4k.net